2jil Casino Privacy Policy

1. Introduction and Scope

This Privacy Policy ("Policy") describes how 2jil Casino ("2jil," "we," "our," or "the Platform"), operating through the website at https://2jil.club, collects, uses, stores, and protects the personal data of its users ("you," "Player," or "Data Subject") in connection with the online gaming and related services offered on the platform.

This Policy applies to all personal data collected through: (a) the 2jil website and any related web pages; (b) account registration and verification processes; (c) customer support interactions; (d) payment and transaction processing; and (e) marketing and promotional communications, where applicable.

2jil Casino is committed to protecting the privacy and security of your personal data in accordance with the Republic of the Philippines' Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and all applicable issuances of the National Privacy Commission (NPC).

By creating an account on 2jil or using the platform's services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

2. Data Controller Information

2jil Casino acts as the Data Controller for the personal data collected from players and visitors to the platform. As Data Controller, 2jil determines the purposes and means by which personal data is processed.

For all data privacy inquiries, access requests, correction requests, or complaints, you may contact the 2jil Data Privacy Officer at: [email protected]

We aim to respond to all data privacy requests within ten (10) business days of receipt, in line with the timelines prescribed by the National Privacy Commission.

3. Personal Data We Collect

2jil Casino collects the following categories of personal data:

3.1 Registration and Identity Data

• Full legal name as it appears on your government-issued ID
• Date of birth (for age verification — 21+ requirement)
• Philippine mobile number (used as the primary account identifier and for OTP delivery)
• Email address (optional, used for account notifications and promotions where opted in)
• Residential address (for KYC verification purposes)

3.2 Identity Verification (KYC) Data

• Copies of government-issued Philippine identification documents (e.g., PhilSys ID, SSS ID, driver's license, passport, UMID)
• Selfie or facial verification image (where required for identity confirmation)
• Proof of address documentation (where required)

3.3 Financial and Transaction Data

• GCash mobile number or registered payment method identifiers (not full card numbers)
• Deposit and withdrawal transaction records, amounts, dates, and references
• Account balance history and bonus transaction records

3.4 Gaming Activity Data

• Game session logs, bet history, wager amounts, game outcomes, and win/loss records
• Responsible gaming limit settings and self-exclusion history

3.5 Technical and Usage Data

• IP address and approximate geographic location derived from IP
• Device type, operating system, browser type and version
• Session timestamps, pages visited, and navigation patterns within the 2jil platform
• Cookie identifiers and similar tracking technology data (see Section 9)

3.6 Communications Data

• Records of customer support interactions via live chat or email
• Survey responses or feedback submitted to 2jil

4. How We Use Your Personal Data

2jil Casino processes your personal data for the following purposes:

• Account creation and management: To register your account, verify your identity, and manage your player profile on the 2jil platform.
• Age verification: To confirm that you meet the minimum age requirement of 21 years as required under Philippine gambling regulations.
• Payment processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other accepted Philippine payment methods.
• KYC compliance: To fulfill our regulatory obligations to verify the identity of all players before processing withdrawals.
• Platform operation and gaming: To provide game access, record bets and outcomes, manage bonuses, and resolve disputes.
• Customer support: To respond to your queries, complaints, and requests submitted via live chat or email.
• Responsible gaming: To monitor gaming activity for signs of problem gambling and to administer responsible gaming tools such as deposit limits and self-exclusion.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, and unauthorized account access.
• Legal and regulatory compliance: To comply with applicable Philippine laws, including the Anti-Money Laundering Act (AMLA), Data Privacy Act, and requirements from PAGCOR and other regulatory bodies.
• Marketing communications: To send promotional offers, bonus notifications, and platform updates to players who have opted in. You may withdraw consent at any time.
• Platform improvement: To analyze usage patterns and improve the performance, design, and features of the 2jil platform.

5. Legal Bases for Processing

Under the Data Privacy Act of 2012, 2jil Casino processes your personal data on the following legal bases:

• Contractual necessity: Processing required to fulfill our obligations under the Terms & Conditions you agreed to upon registration — including account management, payment processing, game access, and customer support.
• Legal obligation: Processing required to comply with applicable Philippine law, including KYC/AML obligations, tax reporting, and regulatory requirements from PAGCOR and the NPC.
• Legitimate interests: Processing for fraud prevention, platform security, and business analytics — where these interests are balanced against your data privacy rights.
• Consent: Processing for marketing communications and optional platform features, where you have provided specific, freely given consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Sharing of Personal Data

2jil Casino does not sell, rent, or trade your personal data to third parties. We may share your personal data in the following limited circumstances:

• Game providers: Licensed game studios (e.g., JILI Gaming, PG Soft, Pragmatic Play) may receive session data necessary to provide game functionality. These providers are contractually bound to process data only as directed by 2jil.
• Payment processors: Philippine payment service providers (GCash, PayMaya, BPI, BDO, Metrobank) receive transaction data necessary to process deposits and withdrawals. We share only the minimum data required.
• Identity verification providers: Third-party KYC service providers may process your identity documents to perform verification checks on behalf of 2jil.
• Regulatory and law enforcement authorities: 2jil will disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, or other competent Philippine authorities when required by law, court order, or lawful regulatory direction.
• Professional advisors: Legal counsel, auditors, and compliance consultants may access personal data on a strictly confidential, need-to-know basis.

All third-party data processors engaged by 2jil are required to maintain appropriate data protection standards and process personal data only for the specified purposes under contractual data processing agreements.

7. Data Retention

2jil Casino retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law.

• Account data: Retained for the duration of your active account and for a period of five (5) years following account closure, in compliance with AMLA and PAGCOR record-keeping requirements.
• KYC documents: Retained for a minimum of five (5) years from the date of submission, as required under Philippine anti-money laundering regulations.
• Transaction records: Retained for five (5) years in compliance with financial record-keeping obligations.
• Gaming activity logs: Retained for three (3) years to support dispute resolution and responsible gaming monitoring.
• Customer support records: Retained for two (2) years from the date of the last interaction.
• Marketing consent records: Retained for the duration of your consent and for one (1) year following withdrawal, to demonstrate compliance.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized so that it can no longer be attributed to an identified individual.

8. Data Security

2jil Casino implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the 2jil platform.
• Encrypted storage of sensitive personal data including identity documents and financial information.
• Role-based access controls ensuring that only authorized personnel can access personal data on a need-to-know basis.
• Two-factor authentication (2FA) available for player accounts to prevent unauthorized access.
• Regular security assessments, vulnerability testing, and platform monitoring.
• Staff training on data privacy obligations and security best practices.

In the event of a personal data breach that poses a risk to your rights and freedoms, 2jil will notify the National Privacy Commission and, where required, affected players in accordance with the timelines prescribed by the Data Privacy Act and its Implementing Rules.

9. Cookies and Tracking Technologies

The 2jil Casino platform uses cookies and similar tracking technologies to enhance your experience, maintain session state, analyze platform usage, and support security features. The following types of cookies may be used:

• Essential cookies: Required for the platform to function correctly, including maintaining your login session and security tokens. These cannot be disabled.
• Functional cookies: Used to remember your preferences such as language settings and display preferences.
• Analytics cookies: Used to collect anonymized data about how players navigate and use the 2jil platform, helping us improve performance and user experience.
• Security cookies: Used to detect and prevent fraudulent activity, unauthorized account access, and bot traffic.

You may manage cookie preferences through your browser settings. Note that disabling essential cookies may impair the functionality of the 2jil platform. 2jil does not use cookies to serve third-party advertising on external websites.

10. Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 2jil Casino:

• Right to be informed: The right to know what personal data 2jil collects, the purposes of processing, and how your data is used — as described in this Policy.
• Right to access: The right to request a copy of the personal data 2jil holds about you, and information about how it is being processed.
• Right to rectification: The right to request correction of inaccurate, outdated, or incomplete personal data in your 2jil account.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to applicable legal retention requirements.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to data portability: The right to receive your personal data in a structured, commonly used format where technically feasible.
• Right to damages: The right to claim compensation if you have suffered damages as a result of inaccurate, incomplete, or unauthorized processing of your personal data.
• Right to file a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

To exercise any of the above rights, please contact the 2jil Data Privacy Officer at: [email protected]. Please include your full name, registered mobile number, and a description of your request. We will respond within ten (10) business days.

11. Children's Privacy

The 2jil Casino platform is strictly intended for adults aged 21 years and above. 2jil does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from an individual who is under 21, we will immediately close the associated account, void any transactions, and securely delete the personal data collected.

Parents or guardians who believe that a minor may have registered on the 2jil platform should contact our support team immediately at [email protected].

12. Changes to This Privacy Policy

2jil Casino reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, platform functionality, applicable law, or regulatory guidance. When material changes are made, the updated Policy will be published on this page with a revised "Last Updated" date.

Where required by law or where changes materially affect your rights, 2jil will notify registered players via their registered email address or through a prominent notice on the platform. Your continued use of 2jil following the publication of an updated Privacy Policy constitutes your acknowledgment of the revised terms.

13. Contact and Data Privacy Officer

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 2jil Casino, please contact:

• Data Privacy Officer — 2jil Casino
• Email: [email protected]
• Response time: Within 10 business days for formal privacy requests; typically under 2 minutes for live chat support.

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you are not satisfied with our response to your data privacy request. Information on how to file a complaint with the NPC is available on the NPC's official website.